These Terms & Conditions explain how pfoulidis.com works and what applies when you place an order with FOULIDIS.
About these terms
By using this website or placing an order, you agree to these Terms & Conditions and the related policies shown on the website.
Products and availability
We make reasonable efforts to show product descriptions, images, sizes, prices and availability accurately. Small differences may occur because of screen settings, photography, production or stock updates.
Orders
An order is placed through checkout. FOULIDIS may refuse or cancel an order if payment fails, stock is unavailable, there is an obvious pricing error, fraud is suspected or there is another lawful operational reason. If we have already received payment for an order that we cancel, the relevant amount will be refunded.
Prices and payment
The final price and any delivery charge are shown before payment. Online payments may be processed by third-party payment providers such as Stripe. FOULIDIS does not store full card numbers or CVC codes on its own servers.
Shipping and delivery
The available delivery methods, cost and final delivery details are shown at checkout.
BOX NOW
BOX NOW is our delivery provider for physical clothing orders while the service is enabled. The standard delivery charge is €2. If a free-delivery offer is active or the order reaches the current free-delivery threshold of €50, checkout applies free delivery automatically. Before payment you always see the final delivery charge and choose an available BOX NOW locker.
If the parcel appears damaged, opened, missing items or shows any damage that may be related to shipping at the time of delivery, please contact us as soon as possible and preferably within 3 business days of receiving it. Please include photos whenever possible. Under BOX NOW’s current terms, its liability for shipping may be limited if the recipient does not report an issue or raise an objection within 3 business days.
Returns and change of mind
For clothing bought online, you normally have 14 days from the day you receive it to tell us that you want to return the purchase, without having to give a reason. After telling us, the item must be sent back within 14 days.
You may try on and inspect the item as you would in a shop. If it has been used more than necessary for that check, or has been stained, torn or otherwise damaged after delivery, the refund may be reduced to reflect the loss in value.
For a simple change-of-mind return, the direct return cost is paid by the customer. When the return is arranged through BOX NOW, the return cost is normally around €2; the exact amount is confirmed when the return is arranged. If the item has been handled more than necessary for a normal try-on or has stains, tears or other damage caused after delivery, the refund may be reduced to reflect the loss in value. To start a return, contact us at support@pfoulidis.com or start the online return here.
Faulty or damaged product
If you receive an item that is faulty, damaged, the wrong item or different from what you ordered, contact us at support@pfoulidis.com. We may ask for photos or simple information so we can understand what happened and resolve it quickly.
If the problem was already present when the item was delivered and was not caused by use, mishandling or damage after delivery, your legal rights for repair, replacement, price reduction or refund continue to apply, depending on the case. Necessary return or remedy costs for a genuinely faulty, damaged or incorrect item are not charged to you.
Website use
The website may only be used for lawful purposes. Unauthorised access, interference with security or use that may harm FOULIDIS or other users is not allowed.
Intellectual property
The FOULIDIS name, original images, graphics, text and other original website content are protected by applicable intellectual-property rights and may not be copied or commercially reused without permission.
Liability
We work to keep the website, payments, orders and FOULIDIS services operating correctly. Delays or problems can still happen because of events we cannot reasonably control, such as issues affecting delivery companies, banks, payment providers, internet services or other external services.
In those situations we will try to inform the customer and resolve the problem as quickly as reasonably possible. This does not remove any legal right the customer has and does not release us from responsibility where the problem is caused by us.
Changes
These terms may be updated when our services or legal requirements change. The version published on this page is the current version.
Contact
For questions about orders, returns or these terms, contact support@pfoulidis.com.
Last updated: 3 October 2026.